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アマゾン米国での返金手続きについて
chubbychubbyの回答
- chubbychubby
- ベストアンサー率59% (82/137)
購入した際の支払いに対し返金処理はすでに終わっており、新たに同額のクレジットカード払いの処理を行ったという説明です。商品が届いたことを連絡してくれたことへの感謝と商品の到着が遅くなったことのお詫びも書かれてます。 ここからは想像ですが”We’re sorry. Unfortunately your package was confiscated or seized by an official government authority. Please contact Amazon for next steps”というメッセージが来たのは、国際間の荷物のやりとりに詳しくない人が荷物の追跡をし、税関通過中の表示をみて送ったものが税関の検査に引っかかって破棄されたか、何らかの手続きが必要で差し押さえられていると勘違いしたのではと思います。 何はともあれ無事に届いてよかったですね。
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- アメリカのアマゾンが全額返金してくれません
私が買ったものは Items: JPY 138,804 Shipping & Handling: JPY 1,346 ------ Total Before Tax: JPY 140,150 Estimated Tax To Be Collected: USD 0.00 Import Fees Deposit JPY 7,007 ------ Order Total: JPY 147,157 14７１５７円でした。 今月アマゾンから14７１５７円が引き落とされます。 しかし、アマゾンから全く違う商品が届き返品しました。 私は返品するための送料を3000円かかったので 147157＋3000＝150157円返金しろとメールしました。 そして先日提示された額がこれです。 Item Refund: JPY138,805 Shipping Refund: JPY1,346 Return Shipping Refund: JPY407 We'll apply your refund to the following payment method(s): Visa Credit Card [expiring on 1/2015]: JPY140,150 Visa Credit Card [expiring on 1/2015]: JPY407 We've processed a refund for the above order in the amount of JPY140,557. 140557円つまり、9600円足りてないことになります。 もう意味がわかりません。 私はどうしたらいいですか？違うものを送られた上に、約1万円損をしてます。 再度、全額返金しろとメールをおくりました。 そして本日届いたメールがこれです I'm sorry there was a problem with your refund. I've requested an additional refund of $85.82 US, to bring the total to $1807.28 US. You'll see a credit on your card within 2 to 3 business days. どうして全額返金してくれないのかわかりません。 $1807.28 USでは前回と殆どかわっていません。 ご教授おねがいします。
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- 英語が得意な方お願いします
英語学習を始めたばかりのものです。次の（ ）に当てはまるものを教えて下さい。 １．返金小切手について I am sorry that you had to wait sucha along time to receive your $xxxxxx credit. We have looked at our sales records and confiremed that this amount is for the merchandise in question , (1.those , 2.which , 3. how much , 4.what) we do not have in stock at the precent time. A refund check was mailed on Nov. 12 2005. Again , thank you for your (1.paticnce , 2.patient , 3.endeavor ,4.waiting). ２．商品の受注について Thank you for your order for our Super Lawn Mower Model G87s that was (1.advertising , 2.to be advertised , 3.advertisement , 4.advertised) in the MIS Reporter on May 1,2006. Unfortunately , we are not set up for C.O.D. orders. (1.although , 2. therefore , 3.however , 4.and then) , please send us a check or amoney order. The price of one set of the requested model is $xxxx , including shipping and sales tax.
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アマゾンＵＳＡにてインコの餌を購入しました。 日本の空港にて検疫や税関などで止められ、 アマゾンＵＳＡから追跡履歴をみたら 「We’re sorry. Unfortunately your package was confiscated or seized by an official government authority. Please contact Amazon for next steps 」 それでアマゾンＵＳＡにて返金可能か連絡しました。 昨日（４月１２日）、返金が可能で返金処理が完了したと連絡がありました。 本日（４月１３日）、アマゾンＵＳＡから荷物が届き驚き、嬉しかったです。 アマゾンＵＳＡには「荷物が届いたので、お支払します」連絡しました。 その返事がこちら（翻訳お願いします）↓ I tried to cancel your refund for this order, but couldn't because it's already has been processed. Since refund has already been processed, I'd like to have your permission to charge your credit card in the amount of $xx for order #0000000 Once you see the refund under your account, please use the link below to give your permission to charge your credit card in the amount listed above. Please visit the following link to provide the information we requested: http://www.amazon.com/xxxxx Your card won't be charged for the shipping costs associated with the order.
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アメリカアマゾンで商品を購入したらThank you for contacting us at Amazon.com. We received your fax, however it did not contain the information required to process your order. As previously indicated, please fax us a copy of a recent credit card *billing statement* to 206-266-1838 (from within the US) or 001-206-266-1838 (internationally) for the credit card presented for your order(s). The statement should include the following information: * The name on the account * The billing address on the account * The billing telephone number on the account To ensure that your fax is processed in the most timely manner, please be sure it includes the email address used when placing your order, and/or the order number you received in your email confirmation. Please note that your Amazon.com account and order will remain on hold pending receipt of this fax. We apologize for any inconvenience this may cause you and appreciate your patience with our security measures. Feel free to contact us should you have any questions or concerns. Thank you for your interest in shopping at Amazon.com. とメールが届いたのですが何をFAXで送ればいいかわかりません。 分かる方、回答お願いします
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下記英訳を宜しくお願いいたします。 I would like to apologize for the inconvenience caused . I see that a refund for order #******** was initiated by your Seller on September 01,2012 in the amount of GBP 8.14, and appears to be processing normally. This refund should be applied to your payment card within 4-6 business days. You should have received an e-mail informing you of this. In this case, a refund can be considered an order cancellation by the Seller. Whenever payment for a Seller order has been successfully submitted and then refunded, the order details will continue to appear in Your Account for your reference. When payment for an order is not completed, for example, if the credit card is declined, the cancelled order won’t appear in Your Account. If you have any further questions, please get in touch by replying to this e-mail. If you prefer to call us, we're available 7 days a week 06.00 to midnight, local UK time.
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