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翻訳お願いします。

Here is the customer service manager's name and contact information at Ira Wood. She should be able to provide an update on your order - Kathy Please send me a copy of your order confirmation that Ira Wood sent you. This will help me investigate this matter with Ira Wood, because I need to know which models you have on order with them. I apologize, I looked at the previous information you provided and can see that you ordered our Starck K drop-in kitchen sink, in Anthracite Matt finish model 7511106800. Currently we have no record of this sink being ordered by Ira Wood. This is a special order finish and requires 8-12 weeks from the order date, because these are crafted in Germany. We do have the white finish # 7511100000 in stock at our Atlanta warehouse. Again, we're sorry for your frustrating buying experience and we're doing everything possible on our end to get Ira Wood to contact you and resolve this matter asap. Best Regards, Starck K drop-in kitchen sink・Anthracite Matt finish model 7511106800は商品名と色・型番なのでそのまま訳して頂ければわかります。 お願いします。

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これが、カスタマーサービスの責任者の名前ですIra Woodについての情報は彼女から聞いてください 彼女は貴方の注文の最新の情報を提供することができるはずです。-Kathy Ira Woodが貴方に送った注文確認書のコピーをお送りください。それがあれば今回のIra Woodの問題についての調査が進められます。というのも貴方がそこに注文したモデルの情報が必要だからです 申し訳ありません。貴方が以前提供してくださった情報を見ました。そして貴方が注文したのが Starck K drop-in kitchen sink, in Anthracite Matt finish model 7511106800 だと分かりました。現在、Ira Woodで注文されたこのシンクの記録がありません。 これは特注の仕上げの商品で、ドイツで作っているため通常注文の日から8-12週間かかります。 白仕上げの#7511100000はアトランタの倉庫にストックしているのですが… あなたにご不満を生じさせるようなお買い物をさせてしまったことを、今一度心からお詫び申し上げます Ira Woodから貴方にコンタクトを取らせ問題を即刻解決させるように、こちらで出来うるかぎりのことはしています(のでご容赦ください)

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