BT Relacon mouse issues
- Troubles with the BT Relacon mouse? Check out this update from Elecom.
- Is your BT Relacon mouse affected by the recall? Find out more here.
- Need help with the BT Relacon mouse? Contact Elecom for assistance.
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BT Relacon mouse issues
https://translate.google.com/translate?hl=&sl=ja&tl=en&u=https%3A%2F%2Fwww.elecom.co.jp%2Fsupport%2Fnews%2F20200518%2F I saw the call-back announcement for M-RT1BRBK. and unfortunately, the series number of my BRBK is in the call-back range and NG as well. but the contact number 0570-084-465 is for japan internal use only. Could you please help to confirm there are any contact number or supporting email address for foreign (Taiwan) use? Please help. ※OKWAVEより補足：「エレコム株式会社の製品」についての質問です。
- PaoPaoking
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みんなの回答
- xf86conf
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pls. calls below; 大阪本社 541-8765 大阪市中央区伏見町4-1-1 明治安田生命大阪御堂筋ビル9F 電話06-6229-1418(代) FAX06-6229-8030
- xf86conf
- ベストアンサー率25% (49/195)
Their said " We are very sorry but our customer support team can only offer assistance in Japanese. We are also not able to support e-mail inquiries.".
お礼
Thanks for your big help and confirmation. Sorry to bother again. Is it possible to check one more thing to me. Where should I send the NG product back? And send to who? Do they cover shipment fee? I just want my BRBK works... QQ
関連するQ&A
- BT Relacon mouse issues
I bought your BT Relacon mouse M-RT1BRBK yesterday. But it got a linking problem with Windows 10 system. (MY windows 10 system is 64 bits version) and I confirmed my desktop PC has Bluetooth 4.0 function and linking ability. However, it is not available to connect with M-RT1BRBK. please see the attachment. and I also tried another PC (ASUS laptop FA706 which supports BT5.0) but got the same results. But interesting is M-RT1BRBK is available to connect with my Android smartphone (sony Experia 10)... so, please teach me what issues I met. or the mouse is an NG product? please teach me how to fix it. ※OKWAVEより補足：「エレコム株式会社の製品」についての質問です。
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Please return them via International priority mail and notice us by email the customs number. And please write 10 USD for the package value to avoid extra tax. Please contact us by sending email to cs-center
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お願いします。 The Wi-Fi Alliance is making the following specifications available for non-Members to purchase and download. Members may download these specifications at no charge by visiting Specifications. For any questions regarding the material within these documents, please Contact Us. Your privacy is important to us. See our Terms of Use and Privacy Policy. All purchases of specifications are final. No refunds will be issued. If you have trouble downloading the specifications, please contact us. All fields are required, except where indicated.
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良く解らないです、翻訳お願いいたします。 Hi there could you please contact our warehouse again on 0182570015 ask for Kerry she still has not received the labels for the collection. her email is k****@cdllogistics.com Many thanks in advance for your help.
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お礼
Thanks a million.