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英文の翻訳をお願いしたいです。

海外のネットショップで買い物をしたのですが、目的の商品と違う商品が送られてきた旨をカスタマーサービスに伝えた所、以下の返信がありましたが自動翻訳では意味の要約ができず困っています。要するにどうしたらよいのでようか?簡単にまとめてもらえると助かります。 ーーーーーーーーーーーーーーーーーーーーー Dear Juicy Customer, Thank you for contacting JuicyCouture.com. We gladly accept online returns and exchanges within 45 days of purchase for a full refund to the original form of payment. For your convenience, you can mail it to us at the address below or return your purchase to a Juicy Couture retail specialty store. Please be sure to have your original packing slip showing the amount you paid unless you choose to be credited for the current selling price of the returned item(s). We are only able to process returns and exchanges for items purchased on JuicyCouture.com. To simplify your return shipping, we have included a UPS return label was included in your original order. You can use this to ship your items back to us and we will simply deduct $7.95 from your refund. You may also choose not to use our return label and submit your return via a prepaid, insured carrier of your choice to the address below. Please also include your packing slip or order # and send via traceable mail to: ここが住所なので伏せておきます。 **Please note that items on clearance, final sale items and monogrammed items cannot be returned or exchanged. All returned merchandise must be unworn with the original tags attached. Fragrance and cosmetics must be unopened in original packaging. ーーーーーーーーーーーーーーーーーーーーーーー 私としては返金してもらいたいのが希望です。 よろしくお願いします。

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  • sphenis
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稚拙ですが、本文の方大まかに翻訳してみます。↓ ご連絡ありがとうございます。 ご購入から45日以内であれば、お支払頂いた金額は全額払い戻し、オンラインでの返品・交換を喜んで受け付けさせて頂きます。ご都合が宜しければ、下記の住所に郵送して頂くか、商品をJuicy Coutureの専門店へお持ちください。時価でお支払頂くこと(※訳注1)をお選び頂いた場合を除き、お支払い頂いた金額が分かる様に元の包装伝票(packing slip)をお持ち頂きます様ご注意願います。尚、返品・交換はJuiciyCouture.comでご購入いただいた商品のみ取り扱っております。返品する商品の発送を簡単にする為に、UPS返却ラベル(UPS return label)(元々のご注文に含まれています)を同封しております。商品の発送の際こちらをお使い頂ければ、7.95ドル差し引かせて頂きます。返却ラベルを使用せず、前納の、保険に入った任意の運送業者(※訳注2)経由で下記の住所に送って頂くこともできます。また、包装伝票またはorder #を同封頂いた上で、書留郵便で<住所>までお送りください。 **clearlance saleまたはfinal sale(※訳注3)の商品、名前の入った商品の返品・交換はできませんので、ご了承ください。返品頂く全ての商品は、新品の状態で、タグが付いたままでなくてはいけません。また、香りや化粧品は最初の包装のまま未開封でなければいけません。 ※1 to be credited for the current selling price of the returned item(s) の部分です。ネットショッピングでは価格がコロコロ変わりますから、支払う金額を選ぶときにどの金額で払うことを選んだか、という点について言及しているのだと思います。 ※2 prepaid, insured carrier of your choice の部分ですが、すみません、よく分からなかったです…。ちゃんとした所なら大丈夫ではないでしょうか。 ※3 clearance sale を辞書で引くと、『在庫一掃大売出し』と出てきます。finalも『最後の』という意味ですから、たたき売りのような感じでしょうか。まあ、それで買っていないのなら問題はないのですが…。 色々あやふやですみません。もしも間違ってたら申し訳ないのですが、少しでも参考になればと思います。

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質問者からのお礼

ありがとうございました。参考にしてネットショップにかけあってみます!

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