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和訳お願いいたします

ebayで落札した商品が届かなくて 出品者に連絡したら以下のようなメールが届きました 出品者がオーストラリアの郵便局に調査を依頼して 全額返金してくれるという所までは理解できたのですが(合ってますでしょうか?) Can you~先がいまいち分かりません よろしくお願いします I have been dealing with the Post Office all day about your watch. Australia Post has lodged a formal enquiry but it could take 8 weeks to find the result. I do not expect you to have to wait all that time so I think the only fair thing to so is to refund you in full now. Can you please let me know when the watch does arrive, and keep the packaging for me. Perhaps you could photograph any stamps or postal marks that have been left on the package so I can show them to my Post Office. They will locate your watch and either forward to you or return to me if it has been undelivered, but this may take some time. Please accept my sincere apologies. I paid more shipping costs for Registered trackable mail so a problem like this could not occur - and it has occured still. I will send your refund to you immediately. Thankyou very much for your understanding.

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  • 英語
  • 回答数1
  • 閲覧数30
  • ありがとう数1

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  • sayshe
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あなた様の腕時計について終日、郵便局と交渉しておりました。 オーストラリア郵便局は正式な問い合わせを申請しました、しかし、結果の判明には8週間かかる可能性があります。 あなた様にそれほどの期間お待ち願うことを期待する訳には参りませんので、唯一の公正な対処法は、今回は全額あなた様に返金することだと考えております。 腕時計が実際に届いた場合、当方までお知らせ願えませんでしょうか、また、包装を保存願えませんでしょうか? 包装に残っている切手あるいは消印の写真をお撮り願えるならば、当方はこちらの郵便局にそれらを提示することができます。 郵便局はあなた様の腕時計の所在確認ができるでしょうし、未配達になっていてもあなた様に届くか当方に戻るかどちらかのはずです、しかしこれにもしばらく時間がかかりそうです。 心よりお詫び申し上げます。 当方といたしましては、この様な問題が起こらないように、追跡可能登録便にするための余分な送料も払っておりましたが、それにもかかわらず、このような事態が発生しました。 返金を直ちにお送りいたします。 ご了承のほど、どうかお願い申し上げます。 *だいたい以上のような文面ではないかと思いますが、参考になればと思います。

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早速の回答ありがとうございました。これで文章全体の意味が理解できました。

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