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下記の英文を訳してください。

ネットショップからいただいたメールです。どなたか翻訳お願いいたします。 Thank you for your order, We received about your request and the free print(A2 size) would add in your package, would you mind to take the font view of the damage one? We are sorry about for the happen but hope you could understand that the delivery is depends of the post office and postman, if you have any question that please feel free for contact us firstly, we would trying to help you solve it. Thank you and looking for your reply

noname#231856

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ご注文ありがとうございます。 申し訳ありませんが、現在の状態ではあなたへお返事できません。ダメージプリントの写真を撮って私どもへ送ってください。あなたの事態を手助けするのに役立ちます。 もしあなたからそのお返事をいただけない場合、 私たちは「the package of #5658525」を 先に送ることになります。ご理解ください。 ありがとうございます。お返事をお待ちしております。

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