どなたか翻訳してください！
海外のネットショッピングで商品が届かず、数ヶ月経過後、本日下記の内容のメールが届きました。
英語がまったくわかりません。翻訳と、対処方法を教えてください。よろしくお願いいたします。
This is DealExtreme and we are aware that you have a pending order 0407C1C1 which contains unshipped items. They have been either out of stock or difficult to obtain from the suppliers for a long time.
Since this order has expired the reasonable delivery date and we are still unable to fulfill it completely, we have transferred the unshipped value of your order into the DX Store Credits. You may refer to the following instructions on how to use the credits.
The amount of store credits we saved for your order 0407C1C1 is US$7.31.
Option1: Redeem products to your new order. (Recommended)
You can use the credits to redeem any product from DX. To do so, you need to contact our customer service at http://services.dealextreme.com/forms/StoreCredits.aspx and provide the following information:
Order number where your store credits are coming (in your case 0407C1C1).
New order number which you want us to add the redeemed product to.
The SKU of the product which you would like to redeem using your store credits.
Our customer service representative will add the product to your order and make it shipped right away.
Option2: Get discount / Refund with your new order made within 8 weeks.
You may use the store credits to get discount on your new order. To do so, you may contact our customer service at http://services.dealextreme.com/forms/StoreCredits.aspx and provide the following information:
Order number where your store credits are coming, in your case, 0407C1C1.
New order number where you would like to get a discount or refund with.
Specific statement as to the discount / refund request of your store credits.
You will receive the discount / refund within 7 working days. Please be noted that any status changes to your order will halt the processing of your refund.
If you have any further questions regarding this order, you are free to contact us at http://services.dealextreme.com
We apologize for any inconvenience caused.
お礼
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