すみません、英語がわからないので、どうか和訳をお願いします。。
we can refund full money to you, but you should return the curtain you recived to me.
we all know we didn't cheat you as we send you curtain with hello kitty style with very fast delivery time.
we cost a huge money on the curtain and shipping freight. once we refund full money to you, who pay the money to me?
I know you are the honest buyer also, so sincerely wish you can stand by my side and understand our situation.
look forward to hearing from you.
お礼
ありがとうございます! とても助かりました。貴重なお時間を使っていただき感謝致します。