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amazon アメリカでの返品について

通常の商品の返品のページに進んでも 通常の選択するクリックボックスや返品理由を選ぶメニューが表示されません。 以下のようなメッセージが出ています。 This order was sold and shipped by an Amazon Seller Upon completing this page, the details of this return will be sent to the seller for approval. If the return is automatically approved, your return label will be available right away. Otherwise, we'll need to wait for the seller to review this return request and provide a label or instructions on how to return your items. 商品は絵の具です。 sellerからの購入ですが一般的には返品可能だと思うのですが手続きができず困っています。 sellerに直接コンタクトをとった方が良いのでしょうか。 英語が苦手なのでできるだけ直接のやり取りしたくないので良い方法があれば教えてください。 よろしくお願いします。

みんなの回答

回答No.2

あと此方も参考までに。 http://www.amazon.co.jp/gp/help/customer/display.html/ref=hp_left_sib/375-1377875-2519964?ie=UTF8&nodeId=200936070

回答No.1

此方で問い合わせてみては如何でしょうか？ http://www.amazon.co.jp/gp/help/customer/display.html?nodeId=200156770

  1. カテゴリ
  2. インターネット・Webサービス
  3. ネットショッピング・通販
  4. ネット通販

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