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amazon ukからのメール・アカウントが見れない？？

日本で発売されていない商品をAmazon ukにて購入しました。 日本のアマゾン同様に購入後、確認メールが来て一安心していたのですが 本日下記のメールが来て何やら…アカウントにログインすることすらでき なくなりました。 以下のメールはどう言ったことが書かれているのでしょうか？何卒宜しく お願い致します。 Subject:Important notice, response required: Your order cannot bedispatched. Greetings from Amazon.co.uk. Your order (#**********) is currently on hold as we have been unable to verify your billing information. Your Amazon.co.uk account and orders will remain on hold until we have been able to successfully verify the billing information for your recent purchase - you will not be able to access your account until the verification is complete and the hold from your account has been removed. At your earliest convenience, please FAX a recent billing statement for the card used to place your order. To ensure your fax is handled in a timely manner, please label your fax with your order number. Our FAX number is: +44 (0)208 636 9326 **************************************************************** Please note: Your order can be held for a maximum of 4 days, after which time it will be cancelled. To avoid disappointment, please reply to this message with the required information. **************************************************************** There is no need to place another order; we will release the hold on your Amazon account and complete the processing of your orders when our verification process is complete. Thank you for your patience with our security measures, we look forward to hearing from you shortly. Sincerely, Account Specialist Amazon.co.uk ==============

みんなの回答

noname#134761
noname#134761
回答No.1

貴方のオーダーは保留した。 4日以内にクレジットカードの最近の明細書をファックスして。 でないと取り消します。 確認できたら解除します。 ファックスを送りましょう。 注文番号を添えてファックスしてください。 コンビニで明細書をコピー。 そこに注文番号を手書きでかく。 それでいいと思う。 クレジットカード会社の登録情報と届け先とか電話番号が間違ってないですか？ 親のカードをつかうとか同棲相手の家に届けるようにしたとか。

west_wing
質問者

お礼

指摘されたことを考えると電話番号を国際電話表記で 登録しなかったことが問題かなって思ってます。 とりあえずカードの明細を送ってみることにします。 あたふたしてたので本当に助かりました！！ありがとう ございます！

  1. カテゴリ
  2. インターネット・Webサービス
  3. ネットショッピング・通販
  4. ネット通販

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