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和訳

Many thanks for the order you have placed via our website, however we have just tried to take the payment from your credit/debit card but unfortunately this has been declined by your bank. Please could you advise if you have another card which you can use to make this payment? if so we would recommend that you place a new order with the new card details through the website, we will then cancel the current order and use the new details instead. Alternatively I can send you a Pro Forma invoice for this order so you can make a payment by bank transfer. Please let me know by return how you would like to proceed. どなたか和訳をお願いします。

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  • cbm51901
  • ベストアンサー率67% (2667/3937)

私どものウェブサイトを通じてご注文を頂きどうも有り難うございます。しかしながら、お客様のクレジット/デビッド・カードから代金の引き落しを試みたところ、あいにくお客様の銀行から支払いを拒否されました。 代金支払いのために使用できる別のカードをお持ちでないでしょうか。もしお客様が別のカードをお持ちでしたら、そのカードを使用して、改めて新たな注文をウェブサイトを通じてかけていただくことをお勧めいたします。新たな注文を頂きましたら、現在頂いている注文はこちらの方でキャンセル致します。 また上記とは別の手段として、私どもの方からお客様宛に、仮の請求書(送り状)をお送りすることも可能です。この場合、お客様による銀行振替(振込み)をもって代金の支払いが可能です。 お客様のご要望をお知らせ願います。

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質問者からのお礼

ありがとうございます。助かりました。

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