• ベストアンサー
  • すぐに回答を!

海外サイトの通販を利用したらこんなメールが来ました。教えて下さい。

先日ネッタポルテという外国のサイトで通販を利用したところ、このようなメールが届きました。 私のクレジットカードにいくらか還付したのでGBP(?)を調べて教えて下さいということなのでしょうか・・・ 英語と海外通販に詳しい方、教えて下さい。 お願いします! Unfortunately, we are unable to verify the cardholder's billing address with the card issuer. For your security, we must now perform an additional verification procedure to confirm card ownership before we can dispatch your order. We have refunded a small amount in GBP to your VISA card xxxxxxxxxxxxxxxx. To verify card ownership and complete your order, please contact your card issuer and find out the EXACT amount in GBP refunded to your card. Once you have confirmed the amount, please reply to this email and provide us with this value so your order can be dispatched. Please note that it may take a few days for the amount to appear on your account. We apologise for any inconvenience caused and look forward to hearing from you.

共感・応援の気持ちを伝えよう!

  • 回答数1
  • 閲覧数302
  • ありがとう数6

質問者が選んだベストアンサー

  • ベストアンサー
  • 回答No.1

ここに同じような問題の解決策がのってました。 http://detail.chiebukuro.yahoo.co.jp/qa/question_detail/q1320411618 検索したら一発ででてきましたよ。”GBP to your VISA ”

共感・感謝の気持ちを伝えよう!

関連するQ&A

  • 訳してください。

    Unfortunately, we are unable to verify the cardholder's billing address with the card issuer. For your security, we must now perform an additional verification procedure to confirm card ownership before we can dispatch your order. We have refunded a small amount in GBP to your VISA card 0xxxxxxxxxxx1234. To verify card ownership and complete your order, please contact your card issuer and find out the EXACT amount in GBP refunded to your card. Once you have confirmed the amount, please reply to this email and provide us with this value so your order can be dispatched. Please note that it may take a few days for the amount to appear on your account. We apologise for any inconvenience caused and look forward to hearing from you. Kind regards,

  • 海外通販からのメールの意味教えて下さい。

    海外通販からのメールの意味教えて下さい。 Thank you for responding to our email. Unfortunately you have provided us with the same name and address details as before, which your card issuer cannot verify as being the name and address of the cardholder. In order for us to process your order, please email customercare@***************.com with the cardholder�s name and registered billing address (ensuring that all details are spelt accurately). You may wish to contact your card issuer to confirm that the details they have on file for you are correct. We look forward to your reply. Best wishes, Customer Care Team

  • 海外通販で何かを連絡しなくてはならないのですが。

    初めて利用したサイトでこのようなメールが来て困っています。必要な情報は入力しており、何かを連絡しないといけないようなのですが・・・We have received your first order at xxxxx.com. To begin supplying you, as part of your first order we are obligated to ensure you are authorised to use the credit card submitted. We have a fast and simple process to make this possible. We will process a random amount against the card, once you are able to confirm the amount we have charged to the card, we are happy to process the order. The amount debited will be deducted from the value of your order. You should be able to see this amount charged to your card with-in 24 hours using internet banking, otherwise simply call your bank. Reply to this email with the amount we have charged to your card. We apologise for any inconvenience however this has been put in place to protect both our customers and our business from credit card fraud. You have 7 days to verify this amount before your order is cancelled. However, if you are having trouble finding the amount just email us and we will put a note on your order not to cancel. どなかか分かる方いらっしゃいませんか?宜しくお願いします。

  • 海外サイトで通販しましたがメールが届き意味が分かりません。

    海外サイトで通販しましたがメールが届き意味が分かりません。 すみませんが教えてください。 Thank you for shopping at JIMMYCHOO.COM. Your order is currently being prepared for dispatch. In the meantime, we are performing a routine check to verify your card and address details. While this may result in a slight delay in the delivery of your order, we are sure you appreciate that this procedure is set up to protect you - the customer - from credit card fraud. Once we have verified the details you have provided with your card issuer you will receive an email from us, either to advise that your order has been dispatched or alternatively requesting further information from you.

  • この英文を和訳して頂けませんか。

    In order to do this, we shall debit your card account within the next 24 hours a small amount of money (less than 」2.00 GBP). You will need to contact your card issuer and verify this payment (which will appear as a payment to Linepick Ltd T/A Bodyactive). Once you have spoken with your card issuer, you should reply to this email with the amount that was debited from your account. We will then debit your account the remainder of the payment and ship your goods.

  • 教えてください

    海外のネットショップを利用したのですが、 商品がなかなか送られてこず、問い合わせたら、 以下のようなメールが届きました。 We require further security checks before we can release your order for dispatch. To verify card ownership and complete your order, please contact your card issuer to request the authorization code for this transaction. Once you have obtained this code, please email us and we will dispatch your order as soon as possible. このtransaction. コード??とは何でしょうか?? 商品を発送して欲しいのですが、 送ってもらう為に私は何をしなくてはいけないのでしょうか? 海外のネットショップに詳しい方いらっしゃいましたら、 どうかよろしくお願い致します。

  • 和訳お願いします!

    日本在住でアメリカのサイトからインターネットショッピングしましたが、 注文確定後、このようなメールが送られてきました。支払い方法はクレジットカードです。 To help us ensure your security, we need to some additional verification before your order processes. Please take a minute to review this procedure; it should be smooth sailing from there. We have charged your credit card a random amount less than $3 USD. All you need to do is confirm this amount for us, and we’ll refund the small charge and ship your order. 1.Contact your bank or credit card company. 2.Find the exact amount charged by Backcountry.com 3.Click here to enter the charge amount. 4.When you enter the correct amount, we will refund your card and ship your order. You only have five (5) business days to verify your order, so please call your bank or credit card company right away. If you do not verify the order within those five days, your card will be refunded and your order will unfortunately be cancelled. Just one more note: International shipments may be subject to tariffs, duties, Value Added Tax (VAT), or other government fees. These costs are your responsibility. They are not included in the shipping charges. The shipping company (UPS) will charge custom fees. Contact your local customs office for more information. で、3をクリックしたら To help us ensure your security, please verify the random small amount we've charged to your credit card. This amount is $3 USD or less. Don't worry - you will be refunded the full amount. In order to verify this charge, please contact your financial institution and obtain its exact amount. Once you've gathered this information, enter it in the field below. If the amount you enter is correct, the small amount will be refunded, and we'll get your order out the door as fast as we can. If the amount you enter is incorrect, you may reconfirm the charge amount, and give it another shot. というページに飛び、金額を入力する欄が出ました。 助けてください。

  • 海外通販で困っております

    海外通販をしています。 この様なメールが来ましたがよく分かりません。 どなたか英語が得意な方ご教授ください。 私は相手側にどの様な対応をすれば良いのでしょうか? Thank you for taking the time to contact us. We apologize for the delayed response. In regards to your inquiry we do need you to contact us to verify this order. We will need you to provide the billing and shipping information pertaining to this order along with the last four digits of the credit card used and the cardholder name. Also for this order to be approved we will need you to send in a copy of the credit card used with the last four digits and cardholder name visible. This can be faxed or emailed to us. Please be sure to include your order number.

  • 海外通販で買い物しましたがメールの意味が分からないので教えて下さい。

    海外通販で買い物しましたがメールの意味が分からないので教えて下さい。 Thank you for responding to our email. Unfortunately you have provided us with the same name and address details as before, which your card issuer cannot verify as being the name and address of the cardholder. In order for us to process your order,

  • 海外の通販会社からのメール訳して下さい。

    通訳ソフトによると銀行の情報を教えて欲しいとの事の様ですが、カード会社に連絡した所、相手方にはカード番号と名前、有効期限が記載されていれば銀行の情報などいらないはずとの事で訳がわかりません。 こんな手紙が来た場合にはどう私は相手に返せば良いのでしょうか? ちなみにFAXで返事を送る事になっているのですが、海外に日本からFAXする場合も普通に番号を入れれば届くものなのでしょうか?英語がわからずはじめての経験でしたので戸惑ってばかりです。トラブルがないようにしたいです。 We are unable to process your order at this time until we get in touch with you. Your bank does not provide address verification. In order to process your order please fax us a credit card statement (bill from your bank) just showing your name, address, and card number. Thank you and we're very sorry for the inconvenience.