海外通販でのクレジットカード還付とカード所有確認について

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このQ&Aのポイント
  • 海外サイトの通販を利用した際に、クレジットカードへの還付とカード所有確認に関するメールが届きました。
  • カード発行会社と請求先の住所を確認するため、カード所有者の確認手続きを行う必要があります。
  • 還付金をGBPでクレジットカードに返金し、その金額を確認するために連絡を依頼しています。
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  • ベストアンサー

海外サイトの通販を利用したらこんなメールが来ました。教えて下さい。

先日ネッタポルテという外国のサイトで通販を利用したところ、このようなメールが届きました。 私のクレジットカードにいくらか還付したのでGBP（？）を調べて教えて下さいということなのでしょうか・・・ 英語と海外通販に詳しい方、教えて下さい。 お願いします！ Unfortunately, we are unable to verify the cardholder's billing address with the card issuer. For your security, we must now perform an additional verification procedure to confirm card ownership before we can dispatch your order. We have refunded a small amount in GBP to your VISA card xxxxxxxxxxxxxxxx. To verify card ownership and complete your order, please contact your card issuer and find out the EXACT amount in GBP refunded to your card. Once you have confirmed the amount, please reply to this email and provide us with this value so your order can be dispatched. Please note that it may take a few days for the amount to appear on your account. We apologise for any inconvenience caused and look forward to hearing from you.

質問者が選んだベストアンサー

  • ベストアンサー
  • seednyan
  • ベストアンサー率28% (448/1568)
回答No.1

ここに同じような問題の解決策がのってました。 http://detail.chiebukuro.yahoo.co.jp/qa/question_detail/q1320411618 検索したら一発ででてきましたよ。”GBP to your VISA ”

  1. カテゴリ
  2. [地域情報] 旅行・レジャー
  3. 海外旅行・情報
  4. その他（海外旅行・情報）

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