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和訳したいのですが・・・

お世話になります。 All Slotsというオンラインカジノを退会したいと簡単な英語で質問したら、以下の英文が返信されました。 正直自信がないので、和訳するのにご協力いただけないでしょうか。 また、「日本語サポートはしてもらえないでしょうか」と「以前、私の住所宛てに郵送しましたか」という日本語を英語で表記の仕方も教えていただけないでしょうか。 Thank you for contacting All Slots Casino about withdrawal. I would like to apologize for the delay in answering your email. The response to a number of our recent promotions has been bigger than we expected and as a result, our reply times are longer than usual. Please bear with us as we work to get our service levels back to the high standard All Slots is known for. If you wish to make a withdrawal, this is done via the banking section, selecting your withdrawal option and following the on-screen steps. Any bonus amount, for which you did not meet the play-through requirements, will be automatically removed from your bonus account balance. Once you request a withdrawal through the casino software by entering the Bank section in the casino software and clicking on the 'withdrawal' tab on the left-hand side of the screen, your funds will be held in a pending period for 24 hours. While the funds are pending, you have the option of changing your mind and reversing the withdrawal back to your casino account for further play. You can do this by entering the Bank section in the casino software and clicking on the 'reverse withdrawal' tab on the left-hand side of the screen. At the end of the 24-hour pending period - or once your withdrawal is flushed - your funds are transferred to our financial department for processing. Our financial department processes withdrawals received during business hours, Monday to Friday. The policy of our Casino is to pay out withdrawals to the same payment option and account you have used to deposit and if this is not possible, a check will be sent. Please note that you are eligible for the 100% match bonus, once you make a purchase you will receive the 100% match bonus automatically. Should you have any additional questions or comments, please don't hesitate to contact our Support Team on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience.

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要約します。 退会方法についてですが、退会手続きはバンキング部経由で行われ”withdrawal”オプションを選んで画面上のステップに従って行ってください。ボーナス総額に関わらず、あなたのアカウントの口座残高から自動的に取り除かれます。 画面左側で”withdrawal”タブをクリックし、退会要請を行えば、資金は24時間の間留保されます。この間に退会を取り消すなら”reverse withdrawal”タブをクリックすることで退会を取り消すことが出来ます。 取り消さなければ退会申請は受理され、月曜~金曜の営業時間内に退会手続きの処理が行われます。 他の部分は、返事が遅れたことへの謝罪とか、あなたには100%のマッチボーナスの資格がありますよ。というような内容と、年中無休でサポートしますのでいつでも連絡くださいという感じです。 >また、「日本語サポートはしてもらえないでしょうか」と「以前、私の住所宛てに郵送しましたか」という日本語を英語で表記の仕方も教えていただけないでしょうか。 「日本語サポートはしてもらえないでしょうか」 Would you support me in Japanese? 「以前、私の住所宛てに郵送しましたか」 Did you send mail before to my address? でいいと思います。

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