ブルースクリーンの原因と対処方法

前へ 次へ
このQ&Aのポイント
  • ブルースクリーンが表示されている場合、コンピューターへの損害を防ぐためにシャットダウンされました。
  • 問題の原因は、VIDEOPRT.SYSというファイルによるものです。
  • 対処方法として、新しくインストールしたハードウェアやソフトウェアが正しくインストールされているか確認し、必要なWindowsのアップデートがある場合はハードウェアやソフトウェアのメーカーに問い合わせてください。また、問題が解決しない場合は、新しくインストールしたハードウェアやソフトウェアを無効化または削除することを試してください。BIOSのメモリオプション（キャッシュやシャドウの設定）を無効化することもおすすめです。安全モードを使用してコンポーネントを削除または無効化する必要がある場合は、コンピューターを再起動し、F8キーを押して高度な起動オプションを選択し、安全モードを選択してください。
回答を見る
  • ベストアンサー

ブルースクリーン

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: VIDEOPRT.SYS KERNEL_MODE_EXCEPTION_NOT_HANDLED If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x1000008e (0xc0000005, 0xb7560ad2, 0xf7886164, 0x00000000) *** VIDEOPRT.SYS - Address 0xb7560ad2 base at 0xb755f000 DateStamp 0x41107d08 コレって何の故障ですか？

質問者が選んだベストアンサー

  • ベストアンサー
  • maiko0318
  • ベストアンサー率21% (1483/6970)
回答No.1

ハードウェアーか、ソフトウェアーをインストール（接続）したが、うまく接続されていないようです。 身に覚えがあれば外して立ち上げなおしてみてください。 エラーが出なくなれば、そのハード（ソフト）が故障（なり、接続エラーなり）しています。

galakenya
質問者

お礼

ありがとうございました。

  1. カテゴリ
  2. [技術者向] コンピューター
  3. ITシステム運用・管理
  4. ハードウェア・サーバー

関連するQ&A

  • ブルースクリーン

    A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntoskrnl.exe ATTEMPTED_SWITCH_FROM_DPC If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x100000b8 (0xb2cb3490, 0x80ccca48, 0xb35d7000, 0x00000000) *** ntoskrnl.exe - Address 0x824c0246 base at 0x82418000 DateStamp 0x4a77feb3 ↑の様なブルースクリーンが出て困っております。 ntoskrnl.exeが原因なのでしょうが、何が何だか分かりません。 至急解決策をお願いします。

  • ブルースクリーンになった

    たびたびブルースクリーンになりますが、 今回は *** STOP: 0x0000001D(0xB64F736A,0xBACD79B4,0x00000000) 前回は A problem has been detected and wiondows has been shut to down to prevent damage to your computer. ORQL-NOT-LESS-OR-EQUAL If this si thefirst time you`ve seen this stop error screen, restart your computer. If this screen again,follow these steps: check to meke sure any new hardware or spftware is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components,restart your computer, press F8 to select advanced startup option, and then select safe mode. Technical information: *** STOP: 0x0000000A (0x00000010,0x00000002,0x00000001,0x8051873C) beginning dump of physical memory physical memory dump complete. Contact your system administrator or technical support group for further assistance. 教えてください、お願いします。

  • ブルースクリーン現象になりました

    質問をさしてもらい ブルースクリーン現象ということが分かり (対処の仕方がわかりません) BlueScreenView を使い　(何個かありましたが数が多かったので何個かはりました) ブルースクリーンのところを抜き出してみました ハードディスクのバックアップはとらなくても大丈夫でしょうか A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntkrnlpa.exe IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x0000000a (0x9589a9b8, 0x00000002, 0x00000000, 0x82ebb60b) *** ntkrnlpa.exe - Address 0x82e4ffd9 base at 0x82e02000 DateStamp 0x4cb710d6 二つ目 A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntkrnlpa.exe IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x0000000a (0x00000000, 0x0000001b, 0x00000000, 0x82e95c94) *** ntkrnlpa.exe - Address 0x82e9bfd9 base at 0x82e4e000 DateStamp 0x4cb710d6 三つめ A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntkrnlpa.exe CACHE_MANAGER If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information:

  • ブルースクリーンが起こってしまったのですが

    質問をさしてもらい ブルースクリーンということが分かり (対処の仕方がわかりません) BlueScreenView を使い　(何個かありましたが数が多かったので何個かはりました) ブルースクリーンのところを抜き出してみました ハードディスクのバックアップはとらなくても大丈夫でしょうか A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: USBPORT.SYS DRIVER_IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x000000d1 (0x0000008c, 0x00000002, 0x00000000, 0x8fbc62c4) *** USBPORT.SYS - Address 0x8fbc62c4 base at 0x8fbc0000 DateStamp 0x49e01fcf 二つ目 A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntkrnlpa.exe IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x0000000a (0x00000063, 0x0000001b, 0x00000001, 0x82ec15ce) *** ntkrnlpa.exe - Address 0x82e67fd9 base at 0x82e1a000 DateStamp 0x4cb710d6 三つめ A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Ntfs.sys NTFS_FILE_SYSTEM If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x00000024 (0x001904aa, 0xbf7b7a18, 0xbf7b7714, 0x82ebe22c) *** Ntfs.sys - Address 0x8b41cfff base at 0x8b403000 DateStamp 0x49e0192a

  • ブルースクリーンが起こってしまったのですが

    質問をさしてもらい ブルースクリーンということが分かり (対処の仕方がわかりません) BlueScreenView を使い　(何個かありましたが数が多かったので何個かはりました) ブルースクリーンのところを抜き出してみました ハードディスクのバックアップはとらなくても大丈夫でしょうか (色々と対処をしてもまた別の原因でブルースクリーンが起こってしまった場合はどうすればよいでしょうか) A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: luafv.sys IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x0000000a (0x6c006160, 0x0000001b, 0x00000001, 0x82ef55ce) *** luafv.sys - Address 0x91be4036 base at 0x91bdb000 DateStamp 0x47918afb 二つ目 A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: tmcomm.sys PAGE_FAULT_IN_NONPAGED_AREA If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x00000050 (0xd76c5da4, 0x00000000, 0x807c6d5b, 0x00000002) *** tmcomm.sys - Address 0x8f28ce4b base at 0x8f287000 DateStamp 0x49d4727e

  • ブルースクリーン

    A problem has been detected and windows has been shut down to prevent damage to your computer. IRQL_NOT_LESS_OR_EQUAL If this the first time you've seen this stop error screen,restart your computer. If this screen appears again,follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation,ask your hardware or software manufacturer for any windows updates you might need. If problems continue,disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components,restart your computer,press F8 to select Advaned Startup options,and then select safe Mode. Technical information: *** STOP:0X0000000A(0X00000054,0X00000002,0X00000001,0X804DDC8E) Beginning dump of physical memory physical memory dump complete. contact your system administrator or technical support group for further assistance. 起動したときに上記のように書いてありました。 意味がわかりません・・・

  • ブルースクリーン現象になりました　

    前 質問をさしてもらい ブルースクリーン現象ということが分かり (対処の仕方がわかりません) BlueScreenView を使い　(何個かありましたが数が多かったので　最近の奴を何個かはりました) ブルースクリーンのところを抜き出してみました A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntkrnlpa.exe KERNEL_MODE_EXCEPTION_NOT_HANDLED If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x1000008e (0xc0000005, 0x82fac7ef, 0xb0bfa5a0, 0x00000000) *** ntkrnlpa.exe - Address 0x82fac7ef base at 0x82e51000 DateStamp 0x4cb710d6 二つ目 A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntkrnlpa.exe BAD_POOL_HEADER If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x00000019 (0x00000022, 0x10000000, 0x00000000, 0x00000000) *** ntkrnlpa.exe - Address 0x82f18b3f base at 0x82e4b000 DateStamp 0x4cb710d6 三つめ A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntkrnlpa.exe ATTEMPTED_WRITE_TO_READONLY_MEMORY If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x000000be (0x966e7084, 0x8a618101, 0x8bf67ac4, 0x0000000a) *** ntkrnlpa.exe - Address 0x82ed1379 base at 0x82e39000 DateStamp 0x4cb710d6

  • ブルースクリーンが出て・・・

    A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntoskrnl.exe BAD_POOL_HEADER If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x00000019 (0x0000000000000022, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000) *** ntoskrnl.exe - Address 0xfffff80003eba700 base at 0xfffff80003e4a000 DateStamp 0x4d9fdd34 というブルースクリーンが出てたまにＰＣが落ちます 対処法を教えてくださいお願いします

  • ブルースクリーン

    WinXPがウイルスでブルースクリーンが表示される様になってしまいました。 まずはセーフモードから起動するかという画面が表示されるのですが、セーフモードを選んでも起動せずにブルースクリーンが表示されます。 特に重要なデータもないのでOS再インストールしようと思うのですが、DVDドライブ起動をしようとしても同じ画面が表示されてしまいます。もしかしたらBIOSまでおかしくなってしまったのでしょうか？ 以下ブルースクリーンの警告文です。 A problem has been detected and windows has been shut down to prevent damage to your computer. PAGE_FAULT_IN_NONPAGED_AREA If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select Safe Mode. Technical information: *** STOP: 0×000000050 (0×F78CB800,0×00000001, 0×80583EC5, 0×00000000) フォーマットも辞さないので、何かいい方法ないでしょうか？？ よろしくお願いします。

  • ブルースクリーンが出てしまいます

    youtubuを利用している時に主になります。 以下がブルースクリーンの内容です。 A problem has been detected and windows has been shut down to prevent damage to your computer. IRQL NOT LESS OR EQUAL If this is the first time you've seen this stop error screen,restart your cmputer. If this screen appears again,follow these steps: Check to make sure any new hardware or software is proqerly installed. If this is a new installation,ask your hardware or software manufacturer for any windows updates you might need. If problems continue,disable or remove any newly installed hardware or software.Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components,restart your computer,press F8 to select Advanced Startup Options,and then select Safe Mode. Technical information: STOP: 0x0000000A(0x000000D7,0x00000002,0x00000000,0x804ED977) Beginning dump of physical memory Physical memory dump complete. Contact yor system administrator or technical support group for further assistance. Windows XPを使ってます。 このブルースクリーンが出ないようにするには、どうすればいいのか教えてください。よろしくお願いします。

注目のQ&A

カテゴリ

専門家に質問してみよう

職業から探して質問する

あなたにピッタリな商品が見つかる！ OKWAVEセレクト

質問する