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海外の通販サイトからのメール 誰か訳して・・・

海外の通販サイトから来たんですが、何が書いてあるかわからない・・・ Order Status Change Your order is now 'In Manufacture Queue' Dear ○○○ Your order status has been changed by Bad Dragon to 'In Manufacture Queue'. Your order is in the queue of orders to be manufactured. We do this every day, but sometimes we have a lot of toys to make - sit tight! Your order number is 16314. If you have any questions or comments about your order, you can drop us a note via the contact form located on our website (remember to quote your order number, so we can find your details). Thanks for ordering from us!


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  • 海外通販サイトからのメールで困っています。

    海外通販サイトで注文をしたのですが、 以下の様なメールが来ました。 ----------------------------------------------------- Thank You for your order. Before we can despatch your package we need to check some details with you to ensure that your payment is safe. Please can you provide the following details: 4. Photo ID (this can be your student card/driving license/passport) Can you please respond within 72 hours. I am sorry if we don't hear from you within this time we will have no alternative but to cancel your order. We look forward to hearing from you. ----------------------------------------------------- Photo IDを教えて欲しいというのは翻訳で分かったのですが、 こういう場合はパスポートの画像(顔写真と番号のページ)を添付すればよいのでしょうか? それ自体流用など問題はないのでしょうか? 色々調べてみて、最近だとそういう確認がよくあると見受けたのですが、、、

  • 海外通販サイトからのメール

    こんにちは。はじめて質問します。 先日海外の化粧品の通販サイトで購入をしました。購入方法はpaypalです。 購入してから2日後に以下のようなメールが届きました。 Hi, Thank you for your order with ACW! I apologize for the inconvenience, however we require many orders to be accompanied by identification from the buyer and your order will also have this requirement. We will need the following form you in order to process and ship your order: Photo ID as well as a hand written authorization of purchase with signature and all order information contained in that note. You can easily scan these two documents and send them via email. We can then release your order for shipment. If you wish not to send the required identification, we can also accept wire transfer for payment instead. Your originally charged account would of course be credited. The note must include: 1. Brief statement of authorization that you made the purchase. 2. The shipping address on the order and your authorization to ship there. 3. The date and your signature The ID must show: 1. Your address, name and signature. Passport is acceptable also Thank you, Sheri 翻訳サイトを使い、解読を試みたのですが、いまいち良く分かりません、、、。 私なりの解釈では、 (1)購入金額が高額だったため、私の買い物に対する承認。 (2)商品の送り先の住所 (3)写真ID(←これがいまいち良く分かりません(:_;))とその日付とサイン (4)私のアドレスとサイン です。 多分これらをメールで送れば商品を発送してくれるという事なのではと思うのですが、正しいでしょうか? お手数ですが、この文章の意味と、返信するのであれば、どういった内容で返信すればいいのか教えていただけないでしょうか? 長文ですみません。よろしくお願いいたします。

  • 海外通販サイトにて..

    はじめまして、質問お願いします。 昨日海外サイトにて 日本ではもう販売していない服を注文しました。 英語が全くできないので、海外サイトでの注文の仕方が 載っているHPを参考にし、 無事注文を終えたのですが、先ほど購入先から Hello there, thank you for your order. Unfortunately, we have had some trouble verifying your cards billing address. Because of us being in the U.K., and this being an international transaction, could you please send us a copy of an official document, like one of your utilities bills or statements, with your name and address on it. We will be able to process the sale once we have this information from you. Also the name on your payment details section is different to the on eon the customer details section. We can only process the order to go to the cardholders address so we need the documentation to relate to them. I'm sorry for the inconvenience, but for security reasons, we have to verify all our sales addresses, and be sure that you, the card holder, has placed the order, and not someone that might have got hold of your details. You can send the proof of address either by fax to +44 208 974 6732, or email an attachment. Hope to hear from you soon Ash natterjacks.com 22a Fife Road Kingston-upon-Thames Surrey United Kingdom KT1 1SZ +44 208 974 6732 という英文が届きました・・。 翻訳ソフト等にかけてみましたが、意味がよくわかりません。 こちらは今からなにをすれば宜しいでしょうか? お分かりになられる方いらっしゃいましたら 教えて頂けませんでしょうかm(_ _)m

  • 海外の通販サイトで買い物をしたのですが、先ほどこのようなメールが来ました。翻訳していただけないでしょうか

    Thanks again for placing your order. We want to get your order processed right away, but since you are a first time international customer, we need to get some information from you first. Please contact your bank or card issuer and get the 6 digit authorization code. The authorization code is a code specifically attached to this purchase. It's not the code that's actually on your card, but a number generated from your online purchase with us. Please email us with the 6 digit code and we'll be all set. Or, please email us to give us the okay to charge some dollar amount under $3 US. We'll email you back when we have charged your card. Then, contact your bank or card issuer to find out exactly how much we charged to your card and email us back with the amount. Once we get the info from you we'll get your order processed. Either one of these two options will confirm to us that the credit card is yours and is designed solely to protect you. We only ask that you go through this process once. Then, on every single future order, we'll have the information and you'll be all set! If we do not hear back from you within five business days your order will be canceled. One last thing. Please be aware that if your order contains oversized or heavy products (like backpacks, tents and sleeping bags) it may require additional shipping charges. If additional charges apply, we will email you prior to shipping so that you can give us the okay. 自分なりに翻訳してみたのですが、「カード発行会社に連絡して、6ケタ許可コードを得てください。 この売買に付けられたコードです。 それは実際にあなたのカードにあるコードではなく、私たちとあなたのオンライン売買から発生する数字です。 6コードをメールしてください。」であってますか? 本日カード会社に連絡してみたところまだデータにないとの回答でした。このコードは何日ぐらいで分かるものなのでしょうか。 500ドルほどの買い物なのですが、その金額がクレジットで請求されて それとは別で6ケタの数字が載っているのでしょうか? それとも6ケタの数字が載っているだけなのでしょうか? 「6営業日以内にメールないとキャンセル」とありますが、それまでに間に合うものですか? 他のところがいまいち分らないのですが…どなたか翻訳していただけないでしょうか。 あと、どうするのが一番いいのかご教授いただけないでしょうか。 長くなってしまい質問ばかりで申し訳ございませんがよろしくお願いいたします。

  • 翻訳お願いします。

    海外のサイトで商品を購入したのですが、返金されてきました。内容が良く理解できません(>_<) 翻訳お願いします。 Thank you for shopping with International Checkout! We have an update regarding your beddingstyle order 2861556. The new status is : Order Canceled - Your PayPal payment has been refunded. Comments:- 7. November 2014 Unfortunately, without the confirmation we requested, we are unable to complete your order at this time. Your PayPal payment has been fully refunded. We apologize for the inconvenience and thank you for your understanding in this matter. Please contact us if you would like to reinstate your order. You can also find this item at another store and/or re-place your order at the site. Please let us know if there is anything else we can assist you with. - John B You will receive additional updates regarding your order 's progress as they become available. Your Account Please visit the <https://www.internationalcheckout.com/login.php>My Account page to access your current order status, view tracking details, or to request a return or exchange after you have received your items. Contact Us Our customer service team is always happy to hear from you. Please <https://www.internationalcheckout.com/contact.php>Contact Us for assistance. Please reference your order number so we may better serve you.

  • 海外サイトで通販しましたがメールが届き意味が分かりません。

    海外サイトで通販しましたがメールが届き意味が分かりません。 すみませんが教えてください。 Thank you for shopping at JIMMYCHOO.COM. Your order is currently being prepared for dispatch. In the meantime, we are performing a routine check to verify your card and address details. While this may result in a slight delay in the delivery of your order, we are sure you appreciate that this procedure is set up to protect you - the customer - from credit card fraud. Once we have verified the details you have provided with your card issuer you will receive an email from us, either to advise that your order has been dispatched or alternatively requesting further information from you.

  • メール文を日本語に翻訳してほしいのです。

    海外在住です。英語は苦手です。 フォトブックの注文が出来ず、返ってきた英文です。 時間をかけて作ったので無駄にしたくないのです。 宜しくお願いします。 We have set your account for you to submit your order now till we can resolve the software issue. In the mean time, You can place your order by selecting offline payment method once your project is ready to be submitted. Kindly notify us once your upload is complete for us to check and manually send the payment link for shipping fee and or accessories/additional pages if applicable.

  • 海外通販会社からの英文

    海外通販で商品を購入する際、クレジットカード情報を提示しました。 しかし、通販会社から下記内容のメールが何度も届きます。 カードのセキュリティーコードは連絡したし、カード利用限度額残高も問題ありません。“返済額”“4~6桁のコード”とは何をさすのか理解できません。私はどんな情報を彼らに伝えたらよいのでしょうか? どうぞ教えてください。24時間以内に返答しないと商品はキャンセルすると言われました。。。 We kindly advise that you need to confirm the security credit amount that we have refunded into your account in order for us to release your order. Alternatively, you can provide us with the authentication code which is a 4 to 6 digit number which will appear alongside your NET-A-PORTER(通販会社名) transaction.

  • 海外通販でのメール 

    ↓のようなメールが届いたのですが、自動翻訳を使ってもいまいち意味が分かりません。翻訳できる方お願いしたいです。 We just received inventory and is in the process of shipping to you. However, we find the shipping cost to ship to you via UPS or DHL as your original choice was way too high for us to cover. Here is a list of choice to ship to you: USPS Priority Mail International $56.00 USD 6-10 business days USPS Priority Mail Express International $74.87 USD 3-5 business days UPS Worldwide Expedited® $82.76 USD 4-5 business days UPS Worldwide Saver® $84.79 USD 2-3 business days DHL Express Worldwide $85.52 USD 2-4 business days As you can see, Dhl and UPS are around 90$, we won't be able to cover the difference. We can use USPS priority to ship to you if that's ok with you, we will cover the extra charges. However I do need to let you know USPS is less reliable and a lot slower than UPS and DHL. It might take more than one month for your order to arrive after it's shipped. If you do not might the wait, we will ship it out via USPS priority for you. If you would like to use UPS or DHL, we will have to charge you the difference I'm so sorry about that. Or we can cancel your order for you if shipping is not ideal. Also, we need to inform you, you will be charged custom fees for importing U.S. goods into your country.Customs and import fees are separate from the shipping cost and are paid directly to your country's customs for importing USA goods - we have nothing to do with it nor have any control over these fees. You are responsible for any local customs, fees and duties on your order. You will either be contacted by your local delivery courier or UPS via phone and/or email. Failure to pay for import customs or refusal of the order will result in the items being shipped back to us. If the order is sent back to us, then you are responsible for the original shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping the package back to us. We are very sorry in regards of the shipping situation. We wish we have more control over it and wish we are able to help more. Please let us know what works for you. Best, Chloe

  • 海外のサイトで買い物をしました。

    日本になかったワンピースを買いたくて2着海外から取り寄せようと注文しました。 そのブランドのホームページから買おうと思ったら、日本には対応してないらしくInternational Checkoutというところ通して買うことになりました。 8月1日に注文した時は、 Your order status has changed to "UPDATE - We are waiting for your order to arrive at our facility so that we can ship it you. As soon as it arrives we will notify you right away!!". というメッセージが来ました。 その三日後に Your order status has changed to "UPDATE - We wanted to let you know that we expect your order to arrive at our warehouse any day now. As soon as we receive your shipment we will be in touch right away!\"." というメッセージが来て、から全然音沙汰なしでした。 そして一ヶ月後にこんなメッセージが入ってきました。 Your order status has changed to "One or more items in your order are delayed. We will notify you the moment your order arrives at our facility.". 英語が得意でないので翻訳サイトを使って意味を調べているのですが、結局商品はいつになったら届くのかも在庫があるのかわかりません;; 一カ月も待っていて夏が終わってしまうので今キャンセルも考えています。 カードで支払ったので決済は終わっています。 この場合キャンセルすることは可能なのでしょうか? 経験がある方や英語の得意なかたがいられましたらどうかアドバイスをお願いします<m(__)m>