購入手続きに関するセキュリティ確認が必要です
- 支払い方法はクレジットカードです。注文確定後、追加のセキュリティ確認が必要です。
- クレジットカードにランダムな金額が請求されています。請求金額を確認し、正しい金額を入力します。
- 金額の確認が完了すると、請求金額が返金され、注文が発送されます。また、国際配送には関税やその他の費用が発生する場合があります。
- ベストアンサー
和訳お願いします！
日本在住でアメリカのサイトからインターネットショッピングしましたが、 注文確定後、このようなメールが送られてきました。支払い方法はクレジットカードです。 To help us ensure your security, we need to some additional verification before your order processes. Please take a minute to review this procedure; it should be smooth sailing from there. We have charged your credit card a random amount less than $3 USD. All you need to do is confirm this amount for us, and we’ll refund the small charge and ship your order. 1.Contact your bank or credit card company. 2.Find the exact amount charged by Backcountry.com 3.Click here to enter the charge amount. 4.When you enter the correct amount, we will refund your card and ship your order. You only have five (5) business days to verify your order, so please call your bank or credit card company right away. If you do not verify the order within those five days, your card will be refunded and your order will unfortunately be cancelled. Just one more note: International shipments may be subject to tariffs, duties, Value Added Tax (VAT), or other government fees. These costs are your responsibility. They are not included in the shipping charges. The shipping company (UPS) will charge custom fees. Contact your local customs office for more information. で、3をクリックしたら To help us ensure your security, please verify the random small amount we've charged to your credit card. This amount is $3 USD or less. Don't worry - you will be refunded the full amount. In order to verify this charge, please contact your financial institution and obtain its exact amount. Once you've gathered this information, enter it in the field below. If the amount you enter is correct, the small amount will be refunded, and we'll get your order out the door as fast as we can. If the amount you enter is incorrect, you may reconfirm the charge amount, and give it another shot. というページに飛び、金額を入力する欄が出ました。 助けてください。
- tainori
- お礼率75% (6/8)
- 英語
- 回答数1
- ありがとう数1
- みんなの回答 （1）
- 専門家の回答
質問者が選んだベストアンサー
こんにちは。 大丈夫ですよ^^ こういう手続きが必要な場合も普通にありますので。 長いので全部は訳しませんが、要点は以下の通りです。 カード取引の安全性を保証するために、お客様からの注文を処理する前に、 追加で確認情報が必要です。 我々は、お客様のカードに、3ドル以下の任意の額を課しました。 お客様の方で、その金額を確認してくれれば、そのお金は返却し、商品を 発送します。 1．お客様の銀行かカード会社に連絡してください。 2．Backcountry.com が課した金額を正確に把握して下さい。 3．ここをクリックして、その額を入力してください。 4．その額が正しければ、お金を返却し、商品を発送します。 この手続きは、5営業日以内に完了させてください。そうでない場合は、 お金は返却しますが、注文は取り消しとなってしまいます。 もし入力した額が間違っていた場合は、再度、やり直しができます。 また、国際郵送にかかる関税や付加価値税、その他政府が課すお金などは お客様の負担となりますので、ご了承下さい。
関連するQ&A
- 英語の翻訳をお願いします。
海外通販でクレジットカードを使用しました。 恐らく本人確認のためのメッセージを受け取りましたが、 具体的に何をすればよいのかがわからなかったので、和訳をしてもらえると助かります。 すいませんが、お願いします。 Payment Verification We request one additional security step completed so that you can process your order. This additional security measure is done to help protect your account from possible credit card fraud. You have been issued a small refund that will appear in your online reporting for your credit card issued from TCGplayer to help us verify that you are the account holder for your credit card. 1. This amount will appear on your credit card account within 1 - 5 days, depending on your credit card service. 2. It may be reflected as a purchase amount on your statement that is lower than the actual purchase amount of your total order. The difference between your total order amount and what we charged would then be the amount we refunded. 3. Please confirm this amount and reply back using the Message Center with the exact amount of the refund. 4. Once confirmed we will ship your order! Please note, If you are unable to respond back this order may be refunded in full. Thank You
- 締切済み
- 英語
- 海外通販で何かを連絡しなくてはならないのですが。
初めて利用したサイトでこのようなメールが来て困っています。必要な情報は入力しており、何かを連絡しないといけないようなのですが・・・We have received your first order at ｘｘｘｘｘ.com. To begin supplying you, as part of your first order we are obligated to ensure you are authorised to use the credit card submitted. We have a fast and simple process to make this possible. We will process a random amount against the card, once you are able to confirm the amount we have charged to the card, we are happy to process the order. The amount debited will be deducted from the value of your order. You should be able to see this amount charged to your card with-in 24 hours using internet banking, otherwise simply call your bank. Reply to this email with the amount we have charged to your card. We apologise for any inconvenience however this has been put in place to protect both our customers and our business from credit card fraud. You have 7 days to verify this amount before your order is cancelled. However, if you are having trouble finding the amount just email us and we will put a note on your order not to cancel. どなかか分かる方いらっしゃいませんか？宜しくお願いします。
- ベストアンサー
- その他(ネットショッピング)
- この英文を和訳して頂けませんか。
In order to do this, we shall debit your card account within the next 24 hours a small amount of money (less than 」2.00 GBP). You will need to contact your card issuer and verify this payment (which will appear as a payment to Linepick Ltd T/A Bodyactive). Once you have spoken with your card issuer, you should reply to this email with the amount that was debited from your account. We will then debit your account the remainder of the payment and ship your goods.
- ベストアンサー
- 英語
- 訳してください。
Unfortunately, we are unable to verify the cardholder's billing address with the card issuer. For your security, we must now perform an additional verification procedure to confirm card ownership before we can dispatch your order. We have refunded a small amount in GBP to your VISA card 0xxxxxxxxxxx1234. To verify card ownership and complete your order, please contact your card issuer and find out the EXACT amount in GBP refunded to your card. Once you have confirmed the amount, please reply to this email and provide us with this value so your order can be dispatched. Please note that it may take a few days for the amount to appear on your account. We apologise for any inconvenience caused and look forward to hearing from you. Kind regards,
- ベストアンサー
- 英語
- 海外通販で困っております
海外通販をしています。 この様なメールが来ましたがよく分かりません。 どなたか英語が得意な方ご教授ください。 私は相手側にどの様な対応をすれば良いのでしょうか? Thank you for taking the time to contact us. We apologize for the delayed response. In regards to your inquiry we do need you to contact us to verify this order. We will need you to provide the billing and shipping information pertaining to this order along with the last four digits of the credit card used and the cardholder name. Also for this order to be approved we will need you to send in a copy of the credit card used with the last four digits and cardholder name visible. This can be faxed or emailed to us. Please be sure to include your order number.
- 締切済み
- ネット通販
- 海外サイトの通販を利用したらこんなメールが来ました。教えて下さい。
先日ネッタポルテという外国のサイトで通販を利用したところ、このようなメールが届きました。 私のクレジットカードにいくらか還付したのでGBP（？）を調べて教えて下さいということなのでしょうか・・・ 英語と海外通販に詳しい方、教えて下さい。 お願いします！ Unfortunately, we are unable to verify the cardholder's billing address with the card issuer. For your security, we must now perform an additional verification procedure to confirm card ownership before we can dispatch your order. We have refunded a small amount in GBP to your VISA card xxxxxxxxxxxxxxxx. To verify card ownership and complete your order, please contact your card issuer and find out the EXACT amount in GBP refunded to your card. Once you have confirmed the amount, please reply to this email and provide us with this value so your order can be dispatched. Please note that it may take a few days for the amount to appear on your account. We apologise for any inconvenience caused and look forward to hearing from you.
- ベストアンサー
- その他（海外旅行・情報）
- 長文になりますが翻訳をお願いいたします。
海外サイトにてネットショッピングをしたのですが、後日下記内容のメールが数度にわたり配信せれて参りました。 そこで、翻訳ソフトを使用したのですが、いまいち解りません。 どなたかお手数をお掛けいたしますが翻訳をお願いいたします。 Note: Your order will not ship until you respond to this email. Credit Card Verification: ×××× has charged a small amount to the credit card you provided (between $0.00-$5.00). *****PLEASE READ THE FOLLOWING STEPS AND DIRECTIONS CAREFULLY***** 1. Contact the bank associated with the credit card you used for the order or check your online statement to see your recent account activity. The small credit card verification amount we charged will be a separate transaction from your order. 2. Contact ×××× at our toll free number ********* or ********** to confirm the amount we charged. You can also email us at info@××××. Please include your name, order number, and exact charge amount. Once the amount is confirmed, we will deduct the amount from your order and we will proceed with processing and shipping your order. Our online ordering system is very secure and ensures that no one can tap into your transmission and use your credit information. However, this does not stop people from entering false information. The Credit Card Verification is a procedure to confirm that the order has been made by the authorized cardholder. This is an extra security measure we require to protect you, the cardholder, and ×××× from credit card fraud. We realize that this will take a little more time but the protection it offers outweighs the inconvenience. Credit Card Verification is issued to all new customers and will not be required for future orders. (* Previous customers using a shipping address and/or card number different to the one we have on file will be asked to complete another Credit Card Verification). We appreciate your support as we strive to maintain a secure online ordering system for our customers. Thank you for shopping. By placing this order, you agree to the terms and conditions found below. There are no U.S. taxes; however, you will be responsible for any additional customs handling fees, duties and/or taxes. ×××× strongly suggests that you check with your local government agency to determine the extent of such charges prior to purchase. If any international order is refused upon delivery for any reason, all customs & duty charges will be billed to you by ××××. Once a package enters your country, these charges are not reversible whether the package is delivered to you or not. ×××× will not issue credit in cases where packages are not delivered due to non-payment of fees, refusal or abandonment. (Please note: Orders that have already been shipped cannot be canceled.) Sincerely,
- ベストアンサー
- 英語
- アメリカのネットショップで買い物した所、以下のメールが来ました。
アメリカのネットショップで買い物した所、以下のメールが来ました。 Before we can ship your order, we will need you to verify a small charge (less than $1) that has been posted to your credit card. Please access your account and let me know what the charge is. This confirms that you are the card holder. The security of our customer's payment information is if the utmost importance to us, and we appreciate your patience in this matter. Please let us know when you see the charge posted. 「クレジットに1$以下の小額請求があるので、その額を答えて下さい」ということだと思うのですが、 合ってるでしょうか？ それの答えとして「わかりました。請求額をあなたに言うでしょう。」という意味で All right. I will tell to you be charged amount. と返事しましたがこれで通じますか？ 8日に連絡が来てまだ請求がされてないです。 相手の英語の解釈があっているかそれに対する返事が合っているか確認したく質問しました。 宜しくお願い致します。
- ベストアンサー
- 英語
- 翻訳お願いします！
先日海外のサイトで商品をカードで購入しましたが、以下のメッセージがショップ側からありました。 自分なりに翻訳してみたのですが、海外からのカード支払の正当性を確認する為に、わずかな金額でオーソリーをおこないました。請求の確認をカード会社に行って、結果を教えて下さいといった事の内容で宜しいのでしょうか？ 私の乏しい英語力では限界で、どなたか翻訳頂けないでしょうか？ As we are not always able to verify international billing address ,for security purposes we have charged a small fee to your credit card. The charge should show as ETERNALSNOW OR ETERNAL SPORTS. Please contact your credit card company and verify this charge. Email us the amount ( your currency will be okay) . Once you have verified this we will process and ship your order as requested. Feel free to contact us with any question via email or call us at +1 775-358 9659 during our office hours 10 am to 5 pm USA pacific time zone. .
- ベストアンサー
- 英語
- 和訳お願いします。
イギリスのサイトからネットショッピングしたのですが、間違った商品が届いたので返品しました。 以下のメールが届きました。 I will be more than happy to offer this as a credit and free shipping for your next order. Unless of course you want a full refund including your return postage to us. If you prefer the credit note, when ordering your next order please write it down the following: Credit Note and free shipping due to the item from this order. If you rather have a full refund, I need to get your credit card details from you as we don't keep them on file once an order is processed. You also have the option to place a new order in the website for a T-shirt ( don't worry you will not be charged for the T-shirt) and write in the space for the Notes REFUND so I can get your credit card details safely.
- 締切済み
- ネット通販
お礼
173.0と入力したらできました！ ありがとうございました！
補足
kannazuki123様 分かりやすい回答、ありがとうございます。 普通にある事とのことで安心しました。 ところが、カード会社に請求金額を電話で確認したら、確かに品物代と別に 173円（これが3ドル未満？）がありました。 まだ相手先情報が入ってきていないし、決済も確定していないそうです。 確定されてから入力すれば良いのですか？ 今、入力しても”Please enter a currency amount”というウインドウが出て 進めません。 度々申し訳ありませんが宜しくお願いします。